Frequently Asked Questions

DO I NEED TO PAY A DEPOSIT?

Yes, in order for us to confirm your booking a small deposit is required, the deposit will depend on how large your order is.

Q WHEN DO I PAY THE REMAINING AMOUNT?

You can pay the rest upon delivery of the stock or upon pick up.  

IS SET UP OF THE ITEMS INCLUDED IN THE COST?

Yes, setup is generally included in the quote.

Q HOW LONG IS THE HIRE FOR?

Generally, the hire period is for one day, however, if you wish to hire it for a longer duration, there will be a fee depending on how long you need it for, talk to one of our team members and we'll try our best to arrange it for you.

Q DO YOU DELIVER?

Yes, all props, flowers & decorations must be delivered and installed by our team. Delivery charges apply and are calculated on distance from our warehouse to the venue.