Frequently Asked Questions
Q DO I NEED TO PAY A DEPOSIT?
Yes, in order for us to confirm your booking a small deposit is required, the deposit will depend on how large your order is.
Q WHEN DO I PAY THE REMAINING AMOUNT?
You can pay the rest upon delivery of the stock or upon pick up.
Q IS SET UP OF THE ITEMS INCLUDED IN THE COST?
Yes, setup is generally included in the quote.
Q HOW LONG IS THE HIRE FOR?
Generally, the hire period is for one day, however, if you wish to hire it for a longer duration, there will be a fee depending on how long you need it for, talk to one of our team members and we'll try our best to arrange it for you.
Q DO YOU DELIVER?
Yes, all props, flowers & decorations must be delivered and installed by our team. Delivery charges apply and are calculated on distance from our warehouse to the venue.